Tuesday, August 28, 2012

Seniors Guide to the Internet - Part 2

What's a Blog?


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A blog is a website comprised of a collection of entries made in a diary or journal style. The entries are called "posts" and are displayed in reverse chronological order. Blogs often feature opinions on subjects such as politics, entertainment, sports, hobbies, or other commentary. Blogs usually include text, images, and links to other blogs and web pages. Blogging is about not only about expressing your opinions, but also about hearing from and connecting with other people with similar interests or opinions.

The term "blog" is short for "web log". "Blog" and "blogging" are also terms for adding content to a blog. Software exists to make "blogging" easier. Blogs can be hosted on the web by blog hosting services, or they can be run using free blogging websites such as WordPress, TypePad, or Blogger.

Seniors Guide to the Internet - Part 2

WordPress

All you need for a WordPress blog is an email address and a name. You can blog as much as you want for using their software on your own website (using your own domain name) or on their website (with a "WordPress" domain name). Either way it's free!

Blogger

Blogger, owned by Google, is completely free and is available only in a web based format.

TypePad

You can start with one of TypePad's professional designs and customize it. You have complete control of your design. TypePad has three levels of pricing ranging from .95 to .95 a month.

So start you own blog about your life, job, hobbies, political opinions, or any topic you like!

How Can I Stay Safe Online?

Staying safe while using the Internet requires a little effort and some additional software. If you browse the web without some kind of firewall or anti-virus protection, you're guaranteed to get infected with multiple bad guys within seconds! It is much easier to protect yourself from being infected than it is to remove the bugs once they are in your system. In fact, today's viruses, etc. can only be completely removed by erasing and reformatting your hard drive - and that is not fun!

Anti-Virus Protection

A computer virus is a computer program that spreads by inserting copies of itself into other executable code or documents. Viruses are one of the several types of malicious software. The term "virus" often refers to worms, Trojan horses and other sorts of malware. Viruses can be intentionally destructive or can be fairly benign or merely annoying (like insurance salesmen). The major effect of viruses is their uncontrolled self-reproduction, which wastes computer resources.

Malware is short for "malicious software". It is computer code that attacks a computer system by spreading viruses, stealing or corrupting data, distributing false information, or disrupting computer networks.

Trojan horses

A Trojan horse is a computer program that pretends to do one thing (like look like a photo) but actually does damage when one starts it (completely erase your files). Trojan horses cannot replicate automatically.

Worms

A worm is software that uses computer networks and security flaws to create copies of itself. It replicates itself to new computers using the flaws and then begins scanning and replicating again.

Anti-virus software is necessary to help keep your system secure. All anti-virus software provides two types of protection:

1. Real-time protection that monitors all computer traffic on your system and attempts to stop virus attacks as they happen. You should not run more than one anti-virus program for real-time protection at a time.
2. Runs complete scans of your system to find and remove any virus activity you may already have. These scans can be started manually but the best option is to set the anti-virus software to run the scans automatically at specified intervals. I recommend at least one complete scan per week. You can run as many anti-virus scans as you wish using various programs.

Anti-Virus Software

Norton Anti-Virus/Norton Internet Security

I do not recommend any of the Norton products. Norton uses a lot of your system resources, bogs down your RAM (memory) and can cause your system to run slower. In addition, since Norton is the most widely used anti-virus, hackers tend to target PCs with that software installed.

McAfee Internet Security
Like Norton, McAfee also uses a lot of your system resources and can cause your system to run slower.

BitDefender

BitDefender Internet Security is a full security suite with anti-spyware, anti-virus protection and a firewall. It scans all or part of a system on demand and can run multiple scheduled scans. I recommend this product.

ESET NOD32

This is the anti-virus program I use at the moment and recommend it highly. NOD32 is a very effective anti-virus system that handles file scanning, email scanning and real-time protection. It is very successful at preventing installation of spyware and it doesn't slow your system down.

AVG Free Version

The old saying that "you get what you pay for" might apply to the free AVG anti-virus program. I have used AVG and it was very effective. However, it is slower than most of the other anti-virus programs in automatically updating its virus signature database. This is a major flaw because it leaves your computer vulnerable to the latest viruses.

Free Online Virus Scans

The following web sites offer free online virus scans. This could come in handy if a nasty bug renders your own anti-virus software useless. These online scanners must be run on the Internet Explorer browser.

BitDefender Online Scanner
F-Secure Online Scanner
Panda Activescan
Trend Micro Housecall

Anti-Spyware/Anti-Malware Protection

Spyware is software that performs actions such as advertising, collecting personal data, or changing the configuration of your computer, without obtaining your consent. Spyware that displays advertisements and tracks your personal information is also known as adware. This does not mean that all software which provides ads or tracks your online activities is bad. For example, you might sign up for free online email but agree to receive targeted ads in exchange for the service. You may have decided that it is a fair tradeoff. You might also agree to let the company track your online activities to determine which ads to show you.

Other kinds of spyware make changes to your system that can be annoying and can cause your computer to slow down or crash. Programs known as browser hijackers can change your web browser's home page or search page, or add components to your browser you don't need or want. These programs also make it very difficult for you to change your settings back to the way you originally had them.

There are a number of ways spyware can get on your system. A common trick is to covertly install the software during the installation of other software. Many times misleading pop-up ads trick you into clicking on them and then spyware is installed. Whenever you are installing something on your computer, make sure you carefully read all disclosures, including the license agreement and privacy statement. Sometimes the inclusion of unwanted software in a given software installation is documented, but it may appear at the end of a license agreement or privacy statement.

Spyware also includes such nasties as:
Key loggers - Sometimes called a keystroke logger. It is a hardware device or small program that monitors each keystroke a user types on a specific computer's keyboard. It's good for capturing passwords, bank account numbers, social security numbers, etc.

Root kit - A root kit is a collection of programs that enable access to a computer or computer network. Once the root kit is installed, it allows the attacker to gain privileged access to the computer and, possibly, other machines on the network.

Anti-spyware software is necessary to help keep your system clean. Some anti-spyware programs provide two types of protection:

1. Real-time protection that monitors all computer traffic on your system and attempts to stop spyware attacks as they happen. You should not run more than one anti-spyware program for real-time protection at a time.
2. Runs complete scans of your system to find and remove any spyware programs you may already have. These scans can be started manually but the best option is to set the anti-spyware software to run the scans automatically at specified intervals. I recommend at least one complete scan per week. You can run as many anti-spyware scans as you wish using various programs.

Many anti-spyware programs perform scans only and do not offer real-time protection. Some perform both functions. Many of the scan-only types of anti-spyware software are available free of charge. Examples of both types are described below.

Anti-Spyware software that provide system scans and real-time protection:

Spyware Doctor

Spyware Doctor pops up a warning any time you're about to surf to a site known to host bad stuff. You can still proceed, but at least you've been warned. It also blocks malware that tries to launch at start-up and keeps malicious add-ons out of Internet Explorer. Keylogger Guard blocks keystroke logging. Possibly the most potent protection is Process Guard, which kills spyware processes and prevents them from launching.

SpySweeper

It's a coin toss between SpySweeper and Spyware Doctor. You can't go wrong with either of them. Spy Sweeper's various shields provide active protection to keep spyware from invading your system including the Keylogger Shield, which detects programs that monitor and record your passwords and other keystrokes. Automated scanning is also included.

Windows Defender

It's free and you just can't beat the price. You can schedule automatic scans and choose whether to have Defender automatically apply the default action for each threat found. It's not as thorough as Spyware Doctor or SpySweeper but it will protect you from the majority of spyware. Windows Defender is included with Windows 7 and is turned on by default.

Anti-spyware software that performs system scans only:

1. Spybot - Search and Destroy
Spybot is a free program that thoroughly scans your computer and removes spyware. Here's how it works:
a. Start program.
b. Click on "Search for Updates".
c. If it finds updates, check all of them and then click on "Download Updates".
d. Click on "Immunize" on the left menu.
e. If a message says "Please immunize" then click on "Immunize" on the top left (next to green plus sign).
f. Click on "Search & Destroy" on the left menu.
g. Click on "Search for Problems".
h. When it's done, click on "Fix selected problems".

2. Spyware Blaster
Spyware Blaster is a free program that prevents known websites with malware from opening on your web browser. Here's how it works:
a. Start program.
b. Click on "Download latest protection updates" at the bottom.
c. Click on the "Check for updates" button at the bottom.
d. If it says no updates are available, you're done.
e. If updates are available, download them.
f. Click on "Enable All Protection" after updates are downloaded.

Free Online Spyware Scans

The following web sites offer free online spyware scans. This could come in handy if a nasty bug renders your system unusable. These online scanners must be run on the Internet Explorer browser.

CA Anti-Spyware
Trend Micro

Microsoft Security Essentials

If you don't wish to deal with all of these options for bug protection, have no fear. There is a free, all-in-one solution that requires little or no brain cells from humans. If you are careful about web browsing and downloading then Microsoft offers a free alternative - Microsoft Security Essentials. Microsoft Security Essentials is perfect for individuals, and is based on the same technology that Microsoft uses to protect large businesses. Downloading and installing Microsoft Security Essentials is free. Once installed, the software updates itself automatically every day and runs quietly in the background. You'll only be alerted when there are specific actions to take. The software scans and updates are scheduled to run when the PC is idle.

Software Firewall

A firewall is designed to prevent unauthorized users from accessing your computer. Firewalls can be hardware or software, or a combination of both. This section is concerned with software firewalls. Hardware firewalls, such as routers, are covered in the "How Do I Connect to the Internet?" section elsewhere in this guide.

All data entering your computer from the Internet pass through the firewall which examines the data. The firewall blocks any message that was not specifically requested by your system. For example, when you click on a link in your web browser, you are requesting that page and the firewall will let it pass through. If a hacker attempts to gain access to your pc from the Internet, the firewall will identify this message as not being requested and will block it.

Windows 7 comes with the Windows Firewall included and it is on by default. Do not turn it off. You can access the Windows Firewall via the Control Panel.

Windows Update

Microsoft's Windows Update is a service that provides updates for the Windows operating system and its components such as Internet Explorer. It is included in Windows 7. There are several kinds of updates. Security or Critical updates protect against attacks from malware and other security exploits. Other updates correct errors unrelated to security, or enhance functionality.

A security exploit is software or a sequence of commands that takes advantage of a vulnerability or weakness and causes unintended behavior in a computer system. It could include gaining control of a computer system.

Windows security updates are routinely provided on the second Tuesday of each month, otherwise known as "Patch Tuesday", but can be activated whenever a new update is needed to guard against a newly discovered exploit. Windows Update can be configured to install critical updates automatically so long as the computer is connected to the Internet, without the user needing to install them manually. In the Control Panel, there is a Windows Update button. Clicking this button will take you to the settings for Windows Update. I strongly suggest setting your system for Automatic Updates with automatic installation. Automatic Updates includes the ability to download and install updates without using a web browser.

The first thing you need to do as soon as your computer is connected to the Internet is run Windows Update. During the time the operating system was installed on your computer at the factory to the time you connect to the Internet for the first time, there literally could be hundreds of security updates and patches that need to be installed. If you do not run Windows Update immediately, the first time you connect to the Internet your system will almost definitely be compromised. Once your computer is infected in this manner, the only solution is to wipe your hard drive clean and reinstall the operating system.

What are Cookies?

A cookie, also known as an HTTP cookie, is used for a website to send information to a user's browser and for the browser to return information to the site. The information can be used for authentication, identification, user's preferences, shopping cart contents, or anything else that can be stored as text on the user's computer. Cookies are not software. They can't carry programs, viruses, or malware on your computer.

Can cookies spy on you?
No. Cookies can not disclose anything truly about you because they do not actually have the ability to spy on users.

Do cookies invade your privacy without your consent?
Cookies can contain private information only if you intentionally enter your private information into a web form. No other website is going to be able to get to that information other than the site you submitted that information to. Web browsers do not allow other sites to read cookies that don't belong to them.

Can viruses read my cookies?
If you're infected with a virus, then you have much bigger problems than cookies. The virus or spyware has access to your whole hard drive.

Are cookies useful?
Cookies are very useful. They allow you to have automatic login to various online forums. They help you recall user names and passwords for logging into various other places that utilize user names and passwords.

Allow cookies onto your computer. They are your friend-not your enemy.

Summary
The World Wide Web is a place where you can shop, bank, travel, learn, teach, hear, see, talk, print, and much, much more. All you need is a computer, a web browser, and some kind of connection to the Internet.

In order to browse the web safely, you should minimally have some kind of firewall. It could be a hardware and/or a software firewall. A hardware firewall is preferable. Windows 7 comes with a software firewall already installed.

You should also have an anti-virus program. There are many good commercial programs. In addition, Microsoft offers a free solution called Microsoft Security Essentials.

So go forth and experience all the wonder that is the World Wide Web.

Surf safely! Surf often!

Seniors Guide to the Internet - Part 2

Jeff Mayer is a Web Developer with over 28 years of computer experience. "Senior's Guide to Computers" is designed to teach senior citizens, kids, moms and dads all about computers.

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Tuesday, August 21, 2012

Role of Information Technology in Growth of Business

Information technology (IT) refers to the management and use of information using computer-based tools. It includes acquiring, processing, storing, and distributing information. Most commonly it is a term used to refer to business applications of computer technology, rather than scientific applications. The term is used broadly in business to refer to anything that ties into the use of computers.

Mostly businesses today create data that can be stored and processed on computers. In some cases the data must be input to computers using devices such as keyboards and scanners. In other cases the data might be created electronically and automatically stored in computers.

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Small businesses generally need to purchase software packages, and may need to contract with IT businesses that provide services such as hosting, marketing web sites and maintaining networks. However, larger companies can consider having their own IT staffs to develop software, and otherwise handle IT needs in-house. For instance, businesses working with the federal government are likely to need to comply with requirements relating to making information accessible.

Role of Information Technology in Growth of Business

The constant upgrade in information technology, along with increasing global competition, is adding difficulty and hesitation of several orders of scale to the business and trade. One of the most widely discussed areas in recent business literature is that of new organizational network structures that hold survival and growth in an environment of growing complexity.

Effective implementation of information technology would decrease liability by reducing the cost of expected failures and increase flexibility by reducing the cost of adjustment. The businesses reaction to the environment remains to be the vital determinant for its effectiveness. The capabilities and flexibilities of computer-communication systems make them gradually more appropriate to businesses by being able to respond to any specific information or communication requirement.

Information Technology is having impact on all trade industries and businesses, in service as well as in manufacturing. It is affecting workers at all levels of organizations, from the executives to middle management and clerks. Information technology is increasingly becoming a basic factor of all types of technologies such as craft, engineering, routine, and non-routine.

The advances in Information Technology would result in remarkable decline in the costs of synchronization that would lead to new, concentrated business structures. It enables the business to respond to the new and urgent competitive forces by providing effective management of interdependence.

In the near future businesses would be facing a lack and a redundancy of information called information glut. To solve the information-glut companies will need to introduce methods for selective thinning out of information. Improvements in telecommunications will make it easier to control business units dispersed over different parts of the world. Advances in telecommunications, would result in increased distance-communication. Indirect communication would be preferred for well-structured information for routine, preprogrammed and decision processes.

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Role of Information Technology in Growth of Business

William King is the director of UK Wholesale, UK Wholesalers and Dropshippers Directory. He has 18 years of experience in the marketing and trading industries and has been helping retailers and startups with their product sourcing, promotion, marketing and supply chain requirements.

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Friday, August 17, 2012

Social Networking Websites - 10 Best Social Networking Websites

What is social networking? It is made up of a group of individuals which are connected by common interest, friendship, knowledge and etc. Social networking website is a web-based platform that provides internet users to join or form an online community.

What so great about it? It is changing how people communicate with other people, such as family, friends and everyone else online. It also change the way people make money online as well. You can target customers in social networking site such as friends, family members, friends of your friends and even new customers on the following top ten best social networking websites:

Networking

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Facebook - This is the leader among the social networking sites. It is a general social networking site. There are more than 600 million of people using Facebook and if you are new to social networking thing, Facebook is the place to be. MySpace - This is another popular site. It provides highly personalized experience around entertainment and connecting people to drives social interaction. YouTube - YouTube is a website that allows you to discover, watch and a channel of self-uploaded originally created videos that you can share with others. This is a great way to build relationships through viral video marketing as well. LinkedIn - This is a website that allows you to network with professionals in your industry and business. This is channel for you to get to know people with similar business interests. Bebo - This is another website which is very popular in UK and Ireland and gaining ground in US as well. Twitter - Twitter offers general social networking and also capitalizes on micro-blogging. It allows you to follow what your friends are doing and also share with people who want to know what you are up to as well. Flickr - Flickr is a photography related networking. It allows photo sharing and commenting with people all over the world. Netlog - This is a European website which includes blog and personal video and a good thing that it is completely advertisement free. Habbo - This is a website which geared towards teenagers. It encourages you to meet new people by mixing gaming and chat rooms. hi5 - This is a website which allows you to connect with, not only your friends, but with all people over the world for free. Variety of features being offered such as chat room, groups and profile customization.

Social Networking Websites - 10 Best Social Networking Websites

There is many other social networking website available. You have to understand the terms of services for each of the above, you can become known around the world and leverage your business and social life out from these social networking websites.

Social Networking Websites - 10 Best Social Networking Websites

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Wednesday, August 15, 2012

Computer Security Authentication

Computer security authentication means verifying the identity of a user logging onto a network. Passwords, digital certificates, smart cards and biometrics can be used to prove the identity of the user to the network. Computer security authentication includes verifying message integrity, e-mail authentication and MAC (Message Authentication Code), checking the integrity of a transmitted message. There are human authentication, challenge-response authentication, password, digital signature, IP spoofing and biometrics.

Human authentication is the verification that a person initiated the transaction, not the computer. Challenge-response authentication is an authentication method used to prove the identity of a user logging onto the network. When a user logs on, the network access server (NAS), wireless access point or authentication server creates a challenge, typically a random number sent to the client machine. The client software uses its password to encrypt the challenge through an encryption algorithm or a one-way hash function and sends the result back to the network. This is the response.

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Two- factor authentication requires two independent ways to establish identity and privileges. The method of using more than one factor of authentication is also called strong authentication. This contrasts with traditional password authentication, requiring only one factor in order to gain access to a system. Password is a secret word or code used to serve as a security measure against unauthorized access to data. It is normally managed by the operating system or DBMS. However, a computer can only verify the legality of the password, not the legality of the user.

Computer Security Authentication

The two major applications of digital signatures are for setting up a secure connection to a website and verifying the integrity of files transmitted. IP spoofing refers to inserting the IP address of an authorized user into the transmission of an unauthorized user in order to gain illegal access to a computer system.

Biometrics is a more secure form of authentication than typing passwords or even using smart cards that can be stolen. However, some ways have relatively high failure rates. For example, fingerprints can be captured from a water glass and fool scanners.

Computer Security Authentication

Computer Security provides detailed information on Computer Security, Computer Security Systems, Computer Network Securities, Computer Security Software and more. Computer Security is affiliated with Information Security Systems [http://www.e-InformationSecurity.com].

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Monday, August 13, 2012

It Was Me! Lessons Learned in Social Media

My background is in architecture. Not the digital architecture that includes wireframing, or the mapping out of websites and applications, but the kind that deals with gravity, building materials and a team of engineers (I know, I should write an article on the journey from architecture to internet marketing).

Thinking about a social media strategy for my own business, I am reminded of a project I did in my undergraduate years, while attending SCI-Arc, a little architecture school in Los Angeles. I thought I would share.

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SCI-Arc's move to a freight yard in downtown Los Angeles was the largest alteration to the Artist District at that time. The school now found itself situated in a culturally diverse and active community. How the institution and community adapted to accommodate this transplant was a delicate subject. I and two other classmates, decided to address the school on the architectural level and its cultural responsibility. Since the new building was spatially unique (having a nearly two dimensional floor plan that is 1/4 mile long and 60' wide) the building's skin had the potential and responsibility to function not only as the barrier exiting between interior and exterior, but also as a major visual and social presence. We figured the social responsibility of this facade must establish communication with its new environment and neighbors.

It Was Me! Lessons Learned in Social Media

We initially considered creating this communication by covering the facade with school news and activities by projecting exhibition dates, reviews, and student work. However this uni-directional conversation; the institution speaking to the community, would do little to develop a true relationship with the public. After realizing that transforming the facade into an overwhelming billboard was not the solution, we understood that we had to create a skin that became involved in the community by somehow creating a public forum. We began thinking of the school not as a fixed concrete object, but as something far more ephemeral, visualizing skins that blurred the confinement and inclusion of the school itself. Knowing that our goal was to create a condition that encouraged dialogue, action, and reaction by the students and community without bias- we began the following project.

"I will purr for you- swf" was the first message we posted. It appeared early one February morning atop the freight yard building. The sign was constructed of 10 sheets of whitewashed plywood spanning 40' x 8' with three foot black and white Helvetica lettering. This initial sign was an attempt to cause intrigue and the opening line in a semester long conversation. Within a week "I will purr for you" disappeared from the roof and "you are dumb" appeared on a neighboring fence. The message carried no apparent relation to the previous sign, yet the format was identical- 40' x 8' of whitewashed plywood with Helvetica lettering. From this point on, approximately 75 t-shirts and hundreds of stickers using the same white background and Helvetica font complemented the weekly signs.

They were left at random locations throughout the community from the school bathrooms to art district town meetings. They carried messages that conversed with the 40' plywood message- "not dumb" "am dumb" and "dumber" etc. This created a media conversation in which a sticker on a light post would relate to a person wearing one of the T-shirts that then corresponded to the sign in the area. The focus was never on the message itself, but its location and effect, encouraging any response whether it is compliment or criticism. Though the messages discretely provoked communication at some level they did not directly relate to each other in order to keep the publics intrigue high and turn their ambiguous meanings into conversation topics.

By constantly changing the location of the signs in the community they redefined boundaries within the area involving the habitants in a common conversation. By the fourth week accusations of the possible culprit were so high, we responded by placing a sign in a vacant lot adjacent to SCI-Arc, which read, "it wasn't me." By the end of the week the sign had been changed to "it was me," then to "it was meat," and "it was neal" (referring to the director of the school, Neal Denari) by various unknown parties. Ultimately numerous conversations, web postings, and two other graffiti projects were created as reactions. We began seeing people unaffiliated with SCI-Arc wearing the T-shirts and placing stickers on their personal property. In collaboration with a local art gallery, variations of the weekly message appeared on its sign above the gallery. This weekly transformation continued for the next nine weeks culminating with a final sign that was backlit by fluorescent lights in a grassy vacant lot. The sign read "purrr- swm" in correspondence with the first sign that sat above the freight yard building. On the final day of the semester anonymous artist hung a 18' x 20' banner from a neighboring loft building with a large bulls eye painted area with the word "hom" in the center, signifying the school's acceptance to the neighborhood.

The ultimate goal was to create a skin that was not defined by any tangible constraints, but by creating a dialogue with the community. The skin was now anywhere that the message was identifiable or discussed, with no constant beginning or end.

...So how does this apply to my thoughts on social media?

#1. The best conversations are often ones that standout because they are unique, showing personality which in return provoke conversation.

#2. Engaging in authentic conversations isn't just about yourself, your company, or about self-service. It can't be a unilateral discussion, or a daily quote from a famous dead person (who cares about that- right?).

#3. Social media is about getting attention by focusing on a specific community with a strategy in mind.

#4. Your voice needs to be strong enough for people to want to follow and collaborate with you.

#5. The results of a good social media strategy are that people will start to get interested in your dialogue and they will start to tell others about it.

It Was Me! Lessons Learned in Social Media

A Columbia graduate with a background in architecture, Ginger is your first point of contact and team leader for Marketing Collaborative. With a 10 year history of working on digital strategies, including her time as a professor at the University of Colorado-Boulder, Ginger is here to hold your hand through what can otherwise be a somewhat daunting process.

Her focus: proper UX design and testing methods, walking you through the design and development process with care, making sure the final product is one you'll be proud to show off. Ginger is your point-of-contact, and while her head is full of ideas - the occasional daydream of scuba in the Galapagos islands sneaks in here and there.

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Saturday, August 11, 2012

Intranet

Introduction to Intranets

What exactly is an intranet? It's one of those terms that's more thrown around than understood, and has become more of a buzzword than a commonly understood idea. Simply put, an intranet is a private network with Internet technology used as the underlying architecture. An intranet is built using the Internet's TCP/IP protocols for communications. TCP/IP protocols can be run on many hardware platforms and cabling schemes. The underlying hardware is not what makes an intranet-it's the software protocols that matter.

Networking

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Intranets can co-exist with other local area networking technology. In many companies, existing "legacy systems" including mainframes, Novell networks, minicomputers, and various databases, are being integrated into an intranet. A wide variety of tools allow this to happen. Common Gateway Interface (CGI) scripting is often used to access legacy databases from an intranet. The Java programming language can be used to access legacy databases as well.

Intranet

With the enormous growth of the Internet, an increasing number of people in corporations use the Internet for communicating with the outside world, for gathering information, and for doing business. It didn't take long for people to recognize that the components that worked so well on the Internet could be equally valuable internally and that is why intranets are becoming so popular. Some corporations do not have TCP/IP networks, the protocol required to access the resources of the Internet. Creating an intranet in which all the information and resources can be used seamlessly has many benefits. TCP/IP-based networks make it easy for people to access the network remotely, such as from home or while traveling. Dialing into an intranet in this way is much like connecting to the Internet, except that you're connecting to a private network instead of to a public Internet provider. Interoperability between networks is another substantial bonus.

Security systems separate an intranet from the Internet. A company's intranet is protected by firewalls-hardware and software combinations that allow only certain people to access the intranet for specific purposes.

Intranets can be used for anything that existing networks are used for-and more. The ease of publishing information on the World Wide Web has made them popular places for posting corporate information such as company news or company procedures. Corporate databases with easy-to-build front-ends use the Web and programming languages such as Java.

Intranets allow people to work together more easily and more effectively. Software known as groupware is another important part of intranets. It allows people to collaborate on projects; to share information; to do videoconferencing; and to establish secure procedures for production work. Free server and client software and the multitude of services, like newsgroups, stimulated the Internet's growth. The consequence of that growth stimulated and fueled the growth of intranets. The ease with which information can be shared, and with which people can communicate with one another will continue to drive the building of intranets.

A Global View of an Intranet

An intranet is a private corporate or educational network that uses the Internet's TCP/IP protocols for its underlying transport. The protocols can run on a variety of network hardware, and can also co-exist with other network protocols, such as IPX. People from inside an intranet can get at the larger Internet resources, but those on the Internet cannot get into the intranet, which allows only restricted access from the Internet.

Videoconferencing is an important application that requires sending massive quantities of data. Intranets can be built using components that allow the extremely high bandwidths required for transferring such information. Often an intranet is composed of a number of different networks inside a corporation that all communicate with one another via TCP/IP. These separate networks are often referred to as subnets. Software that allows people to communicate with each other via e-mail and public message boards and to collaborate on work using workgroup software is among the most powerful intranet programs. Applications that allow different corporate departments to post information, and for people to fill out corporate forms, such as time sheets, and for tapping into corporate financial information are very popular. Much of the software used on intranets is standard, off-the-shelf Internet software such as the Netscape Navigator and the Microsoft Explorer Web browsers. And customized programs are often built, using the Java programming language and CGI scripting. Intranets can also be used to allow companies to do business-to-business transactions, such as ordering parts, sending invoices, and making payments. For extra security, these intranet-to-intranet transactions need never go out over the public Internet, but can travel over private leased lines instead. Intranets are a powerful system for allowing a company to do business online, for example, to allow anyone on the Internet to order products. When someone orders a product on the Internet, information is sent in a secure manner from the public Internet to the company's intranet, where the order is processed and completed. In order to protect sensitive corporate information, and to ensure that hackers don't damage computer systems and data, security barriers called firewalls protect an intranet from the Internet. Firewall technology uses a combination of routers, servers and other hardware and software to allow people on an intranet to use Internet resources, but blocks outsiders from getting into the intranet. Many intranets have to connect to "legacy systems"-hardware and databases that were built before an intranet was constructed. Legacy systems often use older technology not based on the intranet's TPC/IP protocols. There are a variety of ways in which intranets can tie to legacy systems. A common way is to use CGI scripts to access the database information and pour that data into HTML formatted text, making it available to a Web browser. Information sent across an intranet is sent to the proper destination by routers, which examine each TCP/IP packet for the IP address and determine the packet's destination. It then sends the packet to the next router closest to the destination. If the packet is to be delivered to an address on the same subnetwork of the intranet it was sent from, the packet may be able to be delivered directly without having to go through any other routers. If it is to be sent to another subnetwork on the intranet, it will be sent to another internal router address. If the packet is to be sent to a destination outside the intranet-in other words, to an Internet destination-the packet is sent to a router that connects to the Internet

How TCP/IP and IPX Work on Intranets

What distinguishes an intranet from any other kind of private network is that it is based on TCP/IP-the same protocols that apply to the Internet. TCP/IP refers to two protocols that work together to deliver data: the Transmission Control Protocol (TCP) and the Internet Protocol (IP). When you send information across an intranet, the data is broken into small packets. The packets are sent independently through a series of switches called routers. Once all the packets arrive at their destination, they are recombined into their original form. The Transmission Control Protocol breaks the data into packets and recombines them on the receiving end. The Internet Protocol handles the routing of the data and makes sure it gets sent to the proper destination.

In some companies, there may be a mix of TCP/IP-based intranets and networks based on other networking technology, such as NetWare. In that instance, the TCP/IP technology of an intranet can be used to send data between NetWare or other networks, using a technique called IP tunneling. In this instance, we'll look at data being sent from one NetWare network to another, via an intranet. NetWare networks use the IPX (Internet Packet Exchange) protocol as a way to deliver data-and TCP/IP networks can't recognize that protocol. To get around this, when an IPX packet is to be sent across an intranet, it is first encapsulated inside an IP packet by a NetWare server specifically for and dedicated to providing the IP transport mechanism for IPX packets. Data sent within an intranet must be broken up into packets of less than 1,500 characters each. TCP breaks the data into packets. As it creates each packet, it calculates and adds a checksum to the packet. The checksum is based on the byte values, that is, the precise amount of data in the packet. Each packet, along with the checksum, is put into separate IP wrappers or "envelopes." These wrappers contain information that details exactly where on the intranet-or the Internet-the data is to be sent. All of the wrappers for a given piece of data have the same addressing information so that they can all be sent to the same location for reassembly. The packets travel between networks by intranet routers. Routers examine all IP wrappers and look at their addresses. These routers determine the most efficient path for sending each packet to its final destination. Since the traffic load on an intranet often changes, the packets may be sent along different routes, and the packets may arrive out of order. If the router sees the address is one located inside the intranet, the packet may be sent directly to its destination, or it may instead be sent to another router. If the address is located out on the Internet, it will be sent to another router so it can be sent across the Internet. As the packets arrive at their destination, TCP calculates a checksum for each packet. It then compares this checksum with the checksum that has been sent in the packet. If the checksums don't match, TCP knows that the data in the packet has been corrupted during transmission. It then discards the packet and asks that the original packet be retransmitted. TCP includes the ability to check packets and to determine that all the packets have been received. When all the non-corrupt packets are received, TCP assembles them into their original, unified form. The header information of the packets relays the sequence of how to reassemble the packets. An intranet treats the IP packet as it would any other, and routes the packet to the receiving NetWare network. On the receiving NetWare network, a NetWare TCP/IP server decapsulates the IP packet-it discards the IP packet, and reads the original IPX packet. It can now use the IPX protocol to deliver the data to the proper destination.

How the OSI Model Works

A group called the International Standards Organization (ISO) has put together the Open Systems Interconnect (OSI) Reference Model, which is a model that describes seven layers of protocols for computer communications. These layers don't know or care what is on adjacent layers. Each layer, essentially, only sees the reciprocal layer on the other side. The sending application layer sees and talks to the application layer on the destination side. That conversation takes place irrespective of, for example, what structure exists at the physical layer, such as Ethernet or Token Ring. TCP combines the OSI model's application, presentation, and session layers into one which is also called the application layer.

The application layer refers to application interfaces, not programs like word processing. MHS (Message Handling Service) is such an interface and it operates at this level of the OSI model. Again, this segmentation and interface approach means that a variety of email programs can be used on an intranet so long as they conform to the MHS standard at this application interface level. The presentation layer typically simply provides a standard interface between the application layer and the network layers. This type of segmentation allows for the great flexibility of the OSI model since applications can vary endlessly, but, as long as the results conform to this standard interface, the applications need not be concerned with any of the other layers. The session layer allows for the communication between sender and destination. These conversations avoid confusion by speaking in turn. A token is passed to control and to indicate which side is allowed to speak. This layer executes transactions, like saving a file. If something prevents it from completing the save, the session layer, which has a record of the original state, returns to the original state rather than allowing a corrupt or incomplete transaction to occur. The transport layer segments the data into acceptable packet sizes and is responsible for data integrity of packet segments. There are several levels of service that can be implemented at this layer, including segmenting and reassembly, error recovery, flow control, and others. The IP wrapper is put around the packet at the network or Internet layer. The header includes the source and destination addresses, the sequence order, and other data necessary for correct routing and rebuilding at the destination. The data-link layer frames the packets-for example, for use with the PPP (Point to Point). It also includes the logical link portion of the MAC sublayer of the IEEE 802.2, 802.3 and other standards. Ethernet and Token Ring are the two most common physical layer protocols. They function at the MAC (Media Access Control) level and move the data over the cables based on the physical address on each NIC (Network Interface Card). The physical layer includes the physical components of the IEEE 802.3 and other specifications.

How TCP/IP Packets Are Processed

Protocols such as TCP/IP determine how computers communicate with each other over networks such as the Internet. These protocols work in concert with each other, and are layered on top of one another in what is commonly referred to as a protocol stack. Each layer of the protocol is designed to accomplish a specific purpose on both the sending and receiving computers. The TCP stack combines the application, presentation, and the session layers into a single layer also called the application layer. Other than that change, it follows the OSI model. The illustration below shows the wrapping process that occurs to transmit data.

The TCP application layer formats the data being sent so that the layer below it, the transport layer, can send the data. The TCP application layer performs the equivalent actions that the top three layers of OSI perform: the application, presentation, and session layers. The next layer down is the transport layer, which is responsible for transferring the data, and ensures that the data sent and the data received are in fact the same data-in other words, that there have been no errors introduced during the sending of the data. TCP divides the data it gets from the application layer into segments. It attaches a header to each segment. The header contains information that will be used on the receiving end to ensure that the data hasn't been altered en route, and that the segments can be properly recombined into their original form. The third layer prepares the data for delivery by putting them into IP datagrams, and determining the proper Internet address for those datagrams. The IP protocol works in the Internet layer, also called the network layer. It puts an IP wrapper with a header onto each segment. The IP header includes information such as the IP address of the sending and receiving computers, and the length of the datagram, and the sequence order of the datagram. The sequence order is added because the datagram could conceivably exceed the size allowed for network packets, and so would need to be broken into smaller packets. Including the sequence order will allow them to be recombined properly. The Internet layer checks the IP header and checks to see whether the packet is a fragment. If it is, it puts together fragments back into the original datagram. It strips off the IP header, and then sends the datagram to the transport layer. The transport layer looks at the remaining header to decide which application layer protocol-TCP or UDP-should get the data. Then the proper protocol strips off the header and sends the data to the receiving application. The application layer gets the data and performs, in this case, an HTTP request. The next layer down, the data link layer, uses protocols such as the Point-to-Point Protocol (PPP) to put the IP datagram into a frame. This is done by putting a header-the third header, after the TCP header and the IP header-and a footer around the IP datagram to fra-me it. Included in the frame header is a CRC check that checks for errors in the data as the data travels over the network. The data-link layer ensures that the CRC for the frame is right, and that the data hasn't been altered while it was sent. It strips off the frame header and the CRC, and sends the frame to the Internet layer. On the receiving computer, the packet travels through the stack, but in the opposite order from which the packet was created. In other words, it starts at the bottom layer, and moves its way up through the protocol stack. As it moves up, each layer strips off the header information that was added by the TCP/IP stack of the sending computer. The final layer is the physical network layer, which specifies the physical characteristics of the network being used to send data. It describes the actual hardware standards, such as the Ethernet specification. The layer receives the frames from the data link layer, and translates the IP addresses there into the hardware addresses required for the specific network being used. Finally, the layer sends the frame over the network. The physical network layer receives the packet. It translates the hardware address of the sender and receiver into IP addresses. Then it sends the frame up to the data link layer.

How Bridges Work

Bridges are hardware and software combinations that connect different parts of a single network, such as different sections of an intranet. They connect local area networks (LANs) to each other. They are generally not used, however, for connecting entire networks to each other, for example, for connecting an intranet to the Internet, or an intranet to an intranet, or to connect an entire subnetwork to an entire subnetwork. To do that, more sophisticated pieces of technology called routers are used.

When there is a great amount of traffic on an Ethernet local area network, packets can collide with one another, reducing the efficiency of the network, and slowing down network traffic. Packets can collide because so much of the traffic is routed among all the workstations on the network. In order to cut down on the collision rate, a single LAN can be subdivided into two or more LANs. For example, a single LAN can be subdivided into several departmental LANs. Most of the traffic in each departmental LAN stays within the department LAN, and so it needn't travel through all the workstations on all the LANs on the network. In this way, collisions are reduced. Bridges are used to link the LANs. The only traffic that needs to travel across bridges is traffic bound for another LAN. Any traffic within the LAN need not travel across a bridge. Each packet of data on an intranet has more information in it than just the IP information. It also includes addressing information required for other underlying network architecture, such as for an Ethernet network. Bridges look at this outer network addressing information and deliver the packet to the proper address on a LAN Bridges consult a learning table that has the addresses of all the network nodes in it. If a bridge finds that a packet belongs on its own LAN, it keeps the packet inside the LAN. If it finds that the workstation is on another LAN, it forwards the packet. The bridge constantly updates the learning table as it monitors and routes traffic. Bridges can connect LANs in a variety of different ways. They can connect LANs using serial connections over traditional phone lines and modems, over ISDN lines, and over direct cable connections. CSU/DSU units are used to connect bridges to telephone lines for remote connectivity. Bridges and routers are sometimes combined into a single product called a brouter. A brouter handles both bridging and routing tasks. If the data needs to be sent only to another LAN on the network or subnetwork, it will act only as a bridge delivering the data based on the Ethernet address. If the destination is another network entirely, it will act as a router, examining the IP packets and routing the data based on the IP address.

How Intranet Routers Work

Just as routers direct traffic on the Internet, sending information to its proper destination, and routers on an intranet perform the same function. Routers-equipment that is a combination of hardware and software-can send the data to a computer on the same sub network inside the intranet, to another network on the intranet, or outside to the Internet. They do this by examining header information in IP packets, and then sending the data on its way. Typically, a router will send the packet to the next router closest to the final destination, which in turn sends it to an even closer router, and so on, until the data reaches its intended recipient.

A router has input ports for receiving IP packets, and output ports for sending those packets toward their destination. When a packet comes to the input port, the router examines the packet header, and checks the destination in it against a routing table-a database that tells the router how to send packets to various destinations. Based on the information in the routing table, the packet is sent to a particular output port, which sends the packet to the next closest router to the packet's destination. If packets come to the input port more quickly than the router can process them, they are sent to a holding area called an input queue. The router then processes packets from the queue in the order they were received. If the number of packets received exceeds the capacity of the queue (called the length of the queue), packets may be lost. When this happens, the TCP protocol on the sending and receiving computers will have the packets re-sent. In a simple intranet that is a single, completely self-contained network, and in which there are no connections to any other network or the intranet, only minimal routing need be done, and so the routing table in the router is exceedingly simple with very few entries, and is constructed automatically by a program called ifconfig. In a slightly more complicated intranet which is composed of a number of TCP/IP-based networks, and connects to a limited number of TCP/IP-based networks, static routing will be required. In static routing, the routing table has specific ways of routing data to other networks. Only those pathways can be used. Intranet administrators can add routes to the routing table. Static routing is more flexible than minimal routing, but it can't change routes as network traffic changes, and so isn't suitable for many intranets. In more complex intranets, dynamic routing will be required. Dynamic routing is used to permit multiple routes for a packet to reach its final destination. Dynamic routing also allows routers to change the way they route information based on the amount of network traffic on some paths and routers. In dynamic routing, the routing table is called a dynamic routing table and changes as network conditions change. The tables are built dynamically by routing protocols, and so constantly change according to network traffic and conditions. There are two broad types of routing protocols: interior and exterior. Interior routing protocols are typically used on internal routers inside an intranet that routes traffic bound only for inside the intranet. A common interior routing protocol is the Routing Information Protocol (RIP). Exterior protocols are typically used for external routers on the Internet. AÊcommon exterior protocol is the Exterior Gateway Protocol (EGP).

Intranets come in different sizes. In a small company, an intranet can be composed of only a handful of computers. In a medium-sized business, it may include dozens or hundreds of computers. And in a large corporation, there may be thousands of computers spread across the globe, all connected to a single intranet. When intranets get large, they need to be subdivided into individual subnets or subnetworks.

To understand how subnetting works, you first need to understand IP addresses. Every IP address is a 32-bit numeric address that uniquely identifies a network and then a specific host on that network. The IP address is divided into two sections: the network section, called the netid, and the host section, called the hostid.

Each 32-bit IP address is handled differently, according to what class of network the address refers to. There are three main classes of network addresses: Class A, Class B, and Class C. In some classes, more of the 32-bit address space is devoted to the netid, while in others, more of the address space is devoted to the hostid. In a Class A network, the netid is composed of 8 bits, while the hostid is composed of 24 bits. In a Class B network, both the netid and the hostid are composed of 16 bits. In a Class C network, the netid is composed of 24 bits, while the hostid is composed of 8 bits. There's a simple way of knowing what class a network is in. If the first number of the IP address is less than 128, the network is a Class A address. If the first number is from 128 to 191, it's a Class B network. If the first number is from 192 to 223, it's a Class C network. Numbers above 223 are reserved for other purposes. The smaller the netid, the fewer number of networks that can be subnetted, but the larger number of hosts on the network. A Class A rating is best for large networks while a Class C is best for small ones.

To create a subnet, the demarcation line on the IP address is moved between the netid and the hostid, to give the netid more bits to work with and to take away bits from the hostid. To do this, a special number called a subnet mask is used.

Subnetting is used when intranets grow over a certain size and they begin to have problems. One problem is management of host IP addresses-making sure that every computer on the network has a proper, up-to-date host address, and that old host addresses are put out of use until needed in the future. In a corporation spread out over several locations-or across the world-it's difficult, if not impossible, to have one person responsible for managing the host addresses at every location and department in the company.

Another problem has to do with a variety of hardware limitations of networks. Dissimilar networks may all be part of an intranet. An intranet may have some sections that are Ethernet, other sections that are Token Ring networks, and conceivably other sections that use different networking technologies altogether. There is no easy way for an intranet router to link these dissimilar networks together and route the information to the proper places.

Another set of problems has to do with the physical limitations of network technology. In some kinds of networks, there are some strict limitations on how far cables can extend in the network. In other words, you can't go over a certain distance of cabling without using repeaters or routers. A "thick" Ethernet cable, for example, can only be extended to 500 meters, while a "thin" Ethernet cable can only go to 300 meters. Routers can be used to link these cables together, so that an intranet can be extended well beyond those distances. But when that is done, each length of wire is essentially considered its own subnetwork.

Yet one more set of problems has to do with the volume of traffic that travels across an intranet. Often in a corporation, in a given department, most of the traffic is intradepartmental traffic-in other words, mail and other data that people within a department send to each another. The volume of traffic outside to other departments is considerably less. What's called for is a way to confine intradepartmental traffic inside the departments, to cut down on the amount of data that needs to be routed and managed across the entire intranet.

Subnetting solves all these problems and more. When an intranet is divided into subnets, one central administrator doesn't have to manage every aspect of the entire intranet. Instead, each subnet can take care of its own administration. That means smaller organizations within the larger organization can take care of problems such as address management and a variety of troubleshooting chores. If an intranet is subnetted by divisions or departments, it means that each division or department can guide the development of its own network, while adhering to general intranet architecture. Doing this allows departments or divisions more freedom to use technology to pursue their business goals.

Subnets also get around problems that arise when an intranet has within it different kinds of network architecture, such as Ethernet and Token Ring technologies. Normally-if there is no subnetting-a router can't link these different networks together because they don't have their own addresses. However, if each of the different networks is its own subnet-and so has its own network address-routers can then link them together and properly route intranet traffic.

Subnetting can also cut down on the traffic traveling across the intranet and its routers. Since much network traffic may be confined within departments, having each department be its own subnet means that all that traffic need never cross an intranet router and cross the intranet-it will stay within its own subnet.

Subnetting can also increase the security on an intranet. If the payroll department, for example, were on its own subnet, then much of its traffic would not have to travel across an intranet. Having its data traveling across the intranet could mean that someone could conceivably hack into the data to read it. Confining the data to its own subnet makes that much less likely to happen.

Dividing an intranet into subnets can also make the entire intranet more stable. If an intranet is divided in this way, then if one subnet goes down or is often unstable, it won't affect the rest of the intranet.

This all may sound rather confusing. To see how it's done, let's take a look at a network, and see how to use the IP address to create subnets. Let's say we have a Class B network. That network is assigned the address of 130.97.0.0. When a network is given an address, it is assigned the netid numbers-in this case, the 130.97-and it can assign the host numbers (in this case, 0.0) in any way that it chooses.

The 130.97.0.0 network is a single intranet. It's getting too large to manage, though, and we've decided to divide it into two subnets. What we do is fairly straightforward. We take a number from the hostid field and use it to identify each of the subnets. So one subnet gets the address 130.97.1.0, and the other gets the address 130.97.2.0. Individual machines on the first subnet get addresses of 130.97.1.1, 130.97.1.2, and so on. Individual machines on the second subnet get addresses of 130.97.2.1, 130.97.2.2 and so on.

Sounds simple. But we have a problem. The Internet doesn't recognize 130.97.1.0 and 130.97.2.0 as separate networks. It treats them both as 130.97.0.0 since the "1" and "2" that we're using as a netid is only known to the Internet as a hostid. So our intranet router will not be able to route incoming traffic to the proper network.

To solve the problem, a subnet mask is used. A subnet mask is a 32-bit number in IP form used by intranet routers and hosts that will help routers understand how to route information to the proper subnet. To the outside Internet, there is still only one network, but the subnet mask allows routers inside the intranet to send traffic to the proper host.

A subnet mask is a number such as 255.255.255.0 (the built-in default for Class C addresses; the Class B default is 255.255.0.0 and the default for Class A is 255.0.0.0). A router takes the subnet mask and applies that number against the IP number of incoming mail to the network by using it to perform a calculation. Based on the resulting IP number, it will route mail to the proper subnet, and then to a particular computer on the subnet. For consistency, everyone in a particular intranet will use the same subnet mask.

Subnetting an Intranet

When intranets are over a certain size, or are spread over several geographical locations, it becomes difficult to manage them as a single network. To solve the problem, the single intranet can be subdivided into several subnets, subsections of an intranet that make them easier to manage. To the outside world, the intranet still looks as if it's a single network.

If you're building an intranet and want it to be connected to the Internet, you'll need a unique IP address for your intranet network, which the InterNIC Registration Services will handle. There are three classes of intranet you can have: Class A, Class B, or Class C. Generally, a Class A rating is best for the largest networks, while a Class C is best for the smallest. A Class A network can be composed of 127 networks, and a total of 16,777,214 nodes on the network. A Class B network can be composed of 16,383 networks, and a total of 65,534 nodes. A Class C network can be composed of 2,097,151 networks, and 254 nodes. When an intranet is assigned an address, it is assigned the first two IP numbers of the Internet numeric address (called the netid field) and the remaining two numbers (called the hostid field) are left blank, so that the intranet itself can assign them, such as 147.106.0.0. The hostid field consists of a number for a subnet and a host number. When an intranet is connected to the Internet, a router handles the job of sending packets into the intranet from the Internet. In our example, all incoming mail and data comes to a router for a network with the netid of 147.106.0.0. When intranets grow-for example, if there is a department located in another building, city, or country-there needs to be some way to manage network traffic. It may be impractical and physically impossible to route all the data necessary among many different computers spread across a building or the world. A second network-called a subnetwork or subnet-needs to be created. In order to have a router handle all incoming traffic for a subnetted intranet, the first byte of the hostid field is used. The bits that are used to distinguish among subnets are called subnet numbers. In our example, there are two subnets on the intranet. To the outside world, there appears to be only one network. Each computer on each subnet gets its own IP address, as in a normal intranet. The combination of the netid field, the subnet number, and then finally a host number, forms the IP address. The router must be informed that the hostid field in subnets must be treated differently than non-subnetted hostid fields, otherwise it won't be able to properly route data. In order to do this, a subnet mask is used. A subnet mask is a 32-bit number such as 255.255.0.0 that is used in concert with the numbers in the hostid field. When a calculation is performed using the subnet mask and the IP address, the router knows where to route the mail. The subnet mask is put in people's network configuration files.

Overview of an Intranet Security System

Any intranet is vulnerable to attack by people intent on destruction or on stealing corporate data. The open nature of the Internet and TCP/IP protocols expose a corporation to attack. Intranets require a variety of security measures, including hardware and software combinations that provide control of traffic; encryption and passwords to validate users; and software tools to prevent and cure viruses, block objectionable sites, and monitor traffic.

The generic term for a line of defense against intruders is a firewall. A firewall is a hardware/software combination that controls the type of services allowed to or from the intranet. Proxy servers are another common tool used in building a firewall. A proxy server allows system administrators to track all traffic coming in and out of an intranet. A bastion server firewall is configured to withstand and prevent unauthorized access or services. It is typically segmented from the rest of the intranet in its own subnet or perimeter network. In this way, if the server is broken into, the rest of the intranet won't be compromised. Server-based virus-checking software can check every file coming into the intranet to make sure that it's virus-free. Authentication systems are an important part of any intranet security scheme. Authentication systems are used to ensure that anyone trying to log into the intranet or any of its resources is the person they claim to be. Authentication systems typically use user names, passwords, and encryption systems. Server-based site-blocking software can bar people on an intranet from getting objectionable material. Monitoring software tracks where people have gone and what services they have used, such as HTTP for Web access. One way of ensuring that the wrong people or erroneous data can't get into the intranet is to use a filtering router. This is a special kind of router that examines the IP address and header information in every packet coming into the network, and allows in only those packets that have addresses or other data, like e-mail, that the system administrator has decided should be allowed into the intranet.

All intranets are vulnerable to attack. Their underlying TCP/IP architecture is identical to that of the Internet. Since the Internet was built for maximum openness and communication, there are countless techniques that can be used to attack intranets. Attacks can involve the theft of vital company information and even cash. Attacks can destroy or deny a company's computing resources and services. Attackers can break in or pose as a company employee to use the company's intranet resources.

Firewalls are hardware and software combinations that block intruders from access to an intranet while still allowing people on the intranet to access the resources of the Internet. Depending on how secure a site needs to be, and on how much time, money, and resources can be spent on a firewall, there are many kinds that can be built. Most of them, though, are built using only a few elements. Servers and routers are the primary components of firewalls.

Most firewalls use some kind of packet filtering. In packet filtering, a screening router or filtering router looks at every packet of data traveling between an intranet and the Internet.

Proxy servers on an intranet are used when someone from the intranet wants to access a server on the Internet. A request from the user's computer is sent to the proxy server instead of directly to the Internet. The proxy server contacts the server on the Internet, receives the information from the Internet, and then sends the information to the requester on the intranet. By acting as a go-between like this, proxy servers can filter traffic and maintain security as well as log all traffic between the Internet and the network.

Bastion hosts are heavily fortified servers that handle all incoming requests from the Internet, such as FTP requests. A single bastion host handling incoming requests makes it easier to maintain security and track attacks. In the event of a break in, only that single host has been compromised, instead of the entire network. In some firewalls, multiple bastion hosts can be used, one for each different kind of intranet service request.

How Firewalls Work

Firewalls protect intranets from any attacks launched against them from the Internet. They are designed to protect an intranet from unauthorized access to corporate information, and damaging or denying computer resources and services. They are also designed to stop people on the intranet from accessing Internet services that can be dangerous, such as FTP.

Intranet computers are allowed access to the Internet only after passing through a firewall. Requests have to pass through an internal screening router, also called an internal filtering routeror choke router. This router prevents packet traffic from being sniffed remotely. A choke router examines all pack-ets for information such as the source and destination of the packet. The router compares the information it finds to rules in a filtering table, and passes or drops the packets based on those rules. For example, some services, such as rlogin, may not be allowed to run. The router also might not allow any packets to be sent to specific suspicious Internet locations. A router can also block every packet traveling between the Internet and the internal network, except for e-mail. System administrators set the rules for determining which packets to allow in and which to block. When an intranet is protected by a firewall, the usual internal intranet services are available-such as e-mail, access to corporate databases and Web services, and the use of groupware. Screened subnet firewalls have one more way to protect the intranet-an exterior screening router, also called an exterior filtering router or an access router. This router screens packets between the Internet and the perimeter network using the same kind of technology that the interior screening router uses. It can screen packets based on the same rules that apply to the internal screening router and can protect the network even if the internal router fails. It also, however, may have additional rules for screening packets specifically designed to protect the bastion host. As a way to further protect an intranet from attack, the bastion host is placed in a perimeter network-a subnet-inside the firewall. If the bastion host was on the intranet instead of a perimeter network and was broken into, the intruder could gain access to the intranet. A bastion host is the main point of contact for connections coming in from the Internet for all services such as e-mail, FTP access, and any other data and requests. The bastion host services all those requests-people on the intranet contact only this one server, and they don't directly contact any other intranet servers. In this way, intranet servers are protected from attack.

Intranet

Pawan Bangar, technical Director, Birbals, India.

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